As I am a busy salon, it's important I enforce my 24 hour cancellation policy. I require at least 24 hours notice for cancellation or moving of an appointment. If you fail to let me know with 24 hours notice a 50% fee will be charged to you. If I can manage to fill the gap I will let you know and refund the charge. It is just so I am not left unpaid for my time.
If you miss an appointment and do not show you will be charged 100% of the fee.
If you are running more than 15 mins late and only partial treatment is carried out, you will still be charged 100% of the fee. The treatment may not be able to be carried out depending on the length of time needed.
Thank you for your understanding and continued support.
24 hour Cancellation Policy